Maison Aure, a skin and aesthetics clinic in Marylebone. First consultation £50.

Every treatment begins with a conversation, forty five minutes with a practitioner before anything is booked.

We look at your skin, ask about your routine and what you would like to change, then talk through the options and whether they suit you. Sometimes the answer is to wait, and we will say so.

  • 45 minute consultations
  • Doctor led clinic
  • Open late on Thursdays

Treatments

Eight treatments, each booked after a consultation so we can talk through suitability first. Times are for the whole appointment and prices are per session.

Skin consultation

An hour with a skin therapist: your skin in daylight and under magnification, your routine and what you would like to change. You leave with a written plan.

Fee taken off your first treatment. Your plan arrives by email the same evening.

Time
60 min
Price
£50
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Signature facial

A double cleanse, a gentle enzyme exfoliation, extractions only where needed, a mask chosen on the day and a long neck, shoulder and scalp massage.

Make-up from the next morning.

Time
75 min
Price
£145
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Express facial

The cleanse, exfoliation and mask of the signature facial in forty minutes, for a lunch break or before an evening out.

Make-up straight after.

Time
40 min
Price
£85
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Chemical peel

A light peel chosen for your skin after a patch test, applied in timed layers and neutralised. We will talk through whether a peel suits you first.

SPF 50 and no retinoids for 7 days after.

Time
45 min
Price
£120
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Laser hair removal

A diode laser with a cooled tip, a patch test 48 hours before the first session, and courses of six sessions spaced six weeks apart.

No sun, sauna or hot baths for 48 hours after.

Time
15 to 60 min
Price
From £65
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Injectables consultation with a medical practitioner

Thirty minutes with one of our doctors or our nurse prescriber about suitability, risks and cost. Any treatment is a separate appointment, at least 14 days later.

Nothing is booked on the day.

Time
30 min
Price
£75
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Body polish and wrap

Dry brushing, a salt and oil polish, then a warm wrap while your scalp and feet are massaged. A rinse and a slow finish with oil.

Please avoid shaving for 24 hours before.

Time
90 min
Price
£160
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Back treatment

A deep cleanse, exfoliation and mask for the back and shoulders, finished with twenty minutes of massage where you hold the most tension.

No gym or sauna for 12 hours after.

Time
50 min
Price
£95
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Prices in pounds and include VAT. Patch tests are free and take ten minutes; they are booked at least 48 hours before a peel or a first laser session.

Practitioners

Six people, each registered with their professional body and insured for what they do. You see the same practitioner from the consultation to the last aftercare call.

Medical director

Dr Isobel Ferrand

In practice
16 years
Training
Medical degree, 2008. Postgraduate diploma in clinical dermatology.
Sees
Medical consultations, Tuesday to Friday

Aesthetic doctor

Dr Samir Haddad

In practice
11 years
Training
Medical degree, 2013. Eight years in general practice before the clinic.
Sees
Medical consultations, Thursday evenings and Saturdays

Nurse prescriber

Clara Wetherell

In practice
14 years
Training
Registered nurse since 2011, independent prescriber since 2017.
Sees
Medical and skin consultations

Lead skin therapist

Maya Okonkwo

In practice
12 years
Training
Level 4 in skin peels, Level 4 in laser and light treatments.
Sees
Skin consultations, facials and peels

Skin and body therapist

Eleanor Price

In practice
7 years
Training
Level 3 in beauty and spa therapy, advanced facial certificate.
Sees
Facials and body treatments

Laser therapist

Jun Arai

In practice
9 years
Training
Laser safety certificate, renewed every year since 2016.
Sees
Patch tests and laser hair removal

Courses and membership

Pay per visit, or join for a monthly fee that includes one treatment a month. Each course starts with a consultation, and the fee comes off your first treatment.

Skin health

The signature facial, with a skin consultation every six months.

Consultation £50

£145 a visit

Paid on the day. Members pay £125 a month.

Book a consultation
  • Signature facial, 75 minutes
  • Skin consultation every six months
  • Unused visits kept for 60 days

Clear skin

A course of light peels four weeks apart, with an express facial between them.

Consultation and patch test £50

£120 a visit

Paid on the day. Members pay £109 a month.

Book a consultation
  • Chemical peel, 45 minutes
  • Aftercare call two days after each peel
  • Express facial between peels

Smooth skin

Laser hair removal for two medium areas, in a course of six sessions.

Consultation and patch test £30

£160 a visit

Paid on the day. Members pay £139 a month.

Book a consultation
  • Two medium areas, about 40 minutes
  • Patch test 48 hours before the first session
  • Sessions six weeks apart
Minimum term
Six months, then month to month
Cancelling
One month’s notice by email or phone
Missed visits
Carried over for 60 days
Appointments
Change or cancel up to 24 hours before at no charge

Eight clients, in their own words

Each bright star is a client. Point at one to read a line, click to open the whole note.Each bright star is a client. Tap one to read the whole note.

What to expect at your first consultation

Forty five minutes in the clinic, a short form before and a written plan after. You will not be asked to book anything on the day.

  1. Two days before

    We email a short health form: medication, allergies and anything you have had done before. Bring your questions with it.

    10 minutes, at home

  2. Talking it through

    Your practitioner asks about your skin, your routine and what you would like to change. There are no wrong answers, and nothing is decided yet.

    20 minutes

  3. A closer look

    We look at your skin in daylight and under magnification and explain what we see in plain words. If a treatment needs a patch test, we can do it now.

    15 minutes

  4. Options, written down

    We talk through the options, including doing nothing, with prices and appointment times. The plan reaches your inbox the same evening.

    10 minutes, plan by 7pm

Visit the clinic

A mews house five minutes’ walk from Bond Street station, with two treatment rooms on each floor and a quiet room for consultations. Step free access to the ground floor.

Address

Maison Aure
11 Calder Mews
London W1G 8QE

Contact

020 7946 0381
hello@maisonaure.co.uk
Replies within one working day

Opening hours
Monday10:00 to 18:00
Tuesday and Wednesday9:00 to 19:00
Thursday9:00 to 20:00
Friday9:00 to 18:00
Saturday9:00 to 17:00
SundayClosed

Book a consultation

Choose a consultation and a time that suits you. We will email you two times to choose from.

No payment is taken online; the fee is paid at the clinic. Change or cancel up to 24 hours before at no charge.

Questions

Anything else, call us on 020 7946 0381. A person answers from 9:00 to 18:00, Monday to Saturday.

Do I need a consultation before every treatment?

Only before your first treatment of each kind, and again if your health or medication changes. Facials and body treatments can be booked directly once we have met you.

What if a treatment is not right for me?

Then we will say so at the consultation and explain why. The fee still comes off anything else you book with us in the next six months.

Do you treat anyone under 18?

No. We ask for photo identification at your first consultation if you look under 25.

Can I bring someone with me?

Yes, to any consultation. The consultation room seats three, and we are happy to talk to both of you.

How do I make a complaint?

Write to the practice manager at the clinic address or by email. We reply within five working days, and our medical director reviews every complaint about a medical consultation.